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SGM cricket Bats FAQs | SGM Cricket Bats Melbourne

SGM cricket Bats FAQs | SGM Cricket Bats Melbourne

Frequently Asked Questions

Got a question about SGM Cricket Bats? Find answers below. If you don't see what you're looking for, contact the team and we'll get back to you promptly.

About Our Cricket Bats

What willow grade are SGM bats made from?

SGM offers three grades: Performance Grade (Grade 2 English willow), Players Grade (Grade 1 English willow, the same standard used in first-class cricket), and Reserve Edition (Grade 1+ hand-selected willow with 6-12 straight grains and exceptional ping). See our full grade explainer: English Willow Bat Grades Explained.

Are SGM bats handcrafted in Melbourne?

No, Every SGM bat is individually hand-shaped and finished at our own workshop in India. We have our own factory and shapers. We do not resell factory bats from overseas. Each blade is graded, pressed, profiled, and finished by hand before it leaves us. We hand pick our own clefts from a cleft supplier, we shape our lower grades for India and we shape out higher grades for Australia and Nz.

Can I get a custom bat built to my specifications?

Yes. SGM offers custom profiles across all grades. You can specify weight, spine height, toe shape, edge thickness, handle shape, and grip preferences. Contact us with your requirements and we will provide a quote and lead time, or you can use our customise your own bat page and order or build your own bat.

https://sgmcricketbats.com.au/pages/custom-made-bats

What weights are available?

We offer bats from 2.6 lbs to 2.12 lbs (approximately 1,180g to 1,330g) across our range. If you are unsure which weight suits your game, see our Cricket Bat Size Guide or Buying Guide.

What bat profiles do you offer?

Our standard profiles are the SS Duck Bill Profile (lower swell, better control through the line) and the Full Profile (traditional high swell, power-focused). Custom profiles are available on request.

Bat Preparation and Care

Do I need to knock in a new bat?

Yes, all English willow bats must be knocked in before use with a hard leather cricket ball. Skipping this step risks premature cracking. Allow at least 4-6 hours of progressive knocking in before playing. Full instructions: How to Knock In a New Cricket Bat.

All our bats come pre-machine knocked 15000 knocks. 

Its mandatory to knock the toe of bats by hand

Do you offer a knocking-in service?

Yes. We offer professional knocking-in at an additional cost.

All our bats come pre machine knocked 15000 knocks.

Its mandatory to knock the toe of bats by hand.

Its mandatory to use old ball sessions before taking a brand new bat to a new ball.

How do I oil my cricket bat?

Apply raw linseed oil to the face, edges, back, and toe of the bat using a soft cloth. Apply 2-3 light coats before first use, allowing 24 hours to dry between coats. Do not oil the splice or handle. Do not over-oil, saturated willow becomes heavy and loses performance.

lay the bat flat on the spine so the flat face facing upwards.

If you have the bat standing the oil goes to the bottom and the bottom becomes heavy changing the balance on the bats.

Ordering, Shipping and Returns

Do you offer free shipping?

Yes. Free shipping on all orders of $150 and above within Australia. Orders under $150 attract a flat shipping fee. We ship Australia-wide via tracked courier.

Overseas outside of Australia, will.be charged extra.

Do you offer local pickup in Melbourne?

Yes. Local Melbourne pickup is available from our workshop. Select the pickup option at checkout. Orders are typically ready in 5+ days (allow additional time for custom orders). We will contact you when your order is ready.

What is your returns policy?

We offer 3-day free returns on eligible items in original, unused condition. Custom-made bats are non-returnable unless faulty. Full details in our Returns Policy.

How long does a custom bat order take?

Custom bats are completed in 3-5 weeks from the date you select your willow. Contact us before ordering to confirm current lead times.

Warranty

What warranty do SGM bats carry?

SGM bats carry a 1-year warranty on the handle only. The bat blade (the willow) is not covered under warranty. Natural willow is subject to cracking and damage under normal play, and this is not a manufacturing defect. Bats must be properly knocked in and maintained to preserve performance and longevity.

Let customers speak for us

from 24 reviews

I recently purchased my second cricket bat from SGM, and once again the experience was excellent. The quality of the bats is outstanding, with great balance and finish, and they've performed brilliantly. The process was simple, communication was clear, and every specification i required was met. After being so impressed with my first bat, I had no hesitation buying another. Highly recommend SGM to anyone looking for a quality cricket bat and a hassle-free buying experience.

Thishane

07/23/2026

English willow cricket bats for sale | Buy Melbourne

Thanks, Gerard, for the new gear! The bats are outstanding—perfect weight for me and exceptional quality. Really appreciate it and can’t wait to put them to good use!

PRABATH F

07/17/2026

SGM Cricket Bats

Fantastic service, great communication will use again thankyou

Brad Savige (Brad Savige)

07/14/2026

Easy to deal with, authentic, and understands what we need

Anonymous

06/17/2026

I recently had a custom-made bat crafted by Gerard and the team at SGM Cricket, and I couldn’t be happier with the entire experience. From the very beginning, the communication was outstanding. Every step of the process was explained clearly, and my ideas and preferences were always taken into account.

What really impressed me was the ability to choose from a range of English willow clefts, each one carefully selected and explained in detail. This allowed me to pick the exact profile I was after, ensuring the final product was perfectly suited to my style of play. The quality of the willow is exceptional, and the craftsmanship that went into shaping it into a players grade, high-performance bat is second to none.

The bat itself performs brilliantly ,superb balance, ping, excellent pickup and a middle that truly rewards good timing.
On top of the product, the level of professionalism from Gerard and the team at SGM Cricket was outstanding. They turned what could have been a complicated process into an enjoyable and exciting journey.

I can’t recommend SGM Cricket highly enough for anyone looking for a top quality custom bat ,their attention to detail, expertise, and customer service are second to none.

Reserve Edition Players Grade English Willow Cricket Bat

Love the website and easy to shop, range of genuine products

I’ve had my bat from SGM Cricket Bats for just over 2 years now, and it has been an absolute pleasure to use. I love the profile of the bat, especially the large edges that run seamlessly down to the toe. Overall the bat has a generous sweet spot and the aggressive profile provides the power needed for playing my shots yet the pick-up feels incredibly well-balanced, making it one of my favourite bats to use at the crease. Gerard, the owner, not only crafts high-quality bats but also provides excellent services like bat refurbishments and re-handling, which I’ve found super convenient. I would highly recommend SGM Cricket Bats to anyone looking for quality and great service!

Premium cricket bats | English Willow Cricket Bat | Buy Melbourne

Chris Ryan

09/29/2025

The bats are amazing 👌

Shiran Rajakaruna

09/11/2025

We came to Jerry through Lahiru Thirimanna to get a custom made english willow players grade bat. And the bat we got was amazing. It was perfect for my son. It had great balance, the weight was perfect and the bat pings so much. Much appreciated by Jerry and we 100% recommend him to make a custom bat or even repair it. Will definitely come again.

Nishantha Jayawardana

08/23/2025

Great communication and great service
Bat looks good too

Aradhya

08/07/2025

I’ve been getting my bats maintained by Gerry for the past couple of years, and I can confidently say he’s truly passionate about what he does. He doesn’t just fix bats, he goes the extra mile by offering valuable tips on how to properly care for them. Always reliable, great with communication, and consistently delivers beyond expectations. I highly recommend not only his bat services but also his range of cricket gear. Gerry isn’t just your average bat seller, he offers quality products at affordable prices and genuinely cares about the game.

Nigel van der WERT

07/15/2025

Amazing gear, high quality at a really cheap price. Guys are awesome to work with and really quick to reply and send gear out across Australia. High recommend SGM cricket bats to everyone

Ashley Malec

04/17/2025

Pro equipment at great price 🔥🙏🏾

Ash Nagendran

04/16/2025

I got my English willow bat custom-made and the price was far better than any leading brands. Amazing quality and service from SGM cricket bats Team. Highly recommend all local cricketers to get their cricket gears from SGM cricket bats.

Arindam Ganguli

04/10/2025